Shipping Policy
1. Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Options and Delivery Time
We offer various shipping options for our workwear apparel including Cloud Pants, Tech Flannels, and WerkPants:
- Standard Shipping: 5-20 business days
- Expedited Shipping: Available at checkout for additional cost
Delivery times are estimates and not guaranteed, as they depend on the shipping carrier and destination.
3. Shipping Destinations
We currently ship to all 50 U.S. states. For international shipping inquiries, please contact our customer service.
4. Order Tracking
Once your order has shipped, you will receive an email with a tracking number to monitor your package’s progress.
5. Shipping Rates
Shipping costs are calculated at checkout based on weight, dimensions, and destination of your items. We occasionally offer free shipping promotions.
6. Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange reshipment (additional fees may apply) or provide a refund minus shipping costs.
7. Damaged or Lost Packages
If your package is lost or damaged during transit, please contact us immediately at [email protected] with your order number and photos of any damage.
Contact Information
Monte Cristo Trade707 S Broadway #901, Los Angeles, CA 90014
Tel: +1 213-629-2958
Email: [email protected]